Information We Collect
When you interact with A&L Immigration Services, we may collect the following information:
Personal Information: This includes your name, phone number, and email address when you contact us via phone, text, or by requesting our services through our website and social medias.
Communication Information: If you contact us or communicate with us via SMS, phone, or other methods, we may retain records of your conversations or messages.
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To schedule appointments, provide you with updates on your paperwork, and respond to your inquiries.
SMS Notifications: You may receive SMS notifications about your appointments and paperwork status when you provide your phone number. These messages may include:
- Appointment confirmations and reminders
- Paperwork status updates (e.g., received, processed, or needing further action).
- General service notifications directly related to your inquiry or request.
Opting In to SMS Notifications
When you provide your phone number via phone call, text, or by requesting that we contact you through our website and social medias, you consent to receiving SMS notifications. These messages are solely for the purpose of communicating about your appointments, paperwork or inquiries.
Message Frequency: While your paperwork is actively being processed, you may receive more than two messages per day. After processing is completed, you will receive updates as new information becomes available.
Opting Out of SMS Notifications
You can opt out of SMS notifications at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS notifications. You can resubscribe by replying “START” to resume receiving messages.
Data Security
We are committed to ensuring that your personal information is secure. We use appropriate security measures to protect against unauthorized access to the information we collect. Your personal data, including phone numbers, will not be shared, sold, or rented to third parties for marketing purposes.
Sharing Your Information
We DO NOT share your personal information with third parties.
Your Rights
You have the right to:
- Request access to the information we hold about you.
- Request corrections to any inaccurate information.
- Request that your personal data be deleted.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted here, and the effective date will be updated accordingly.
Contact Information
If you have any questions about this Privacy Policy or Terms of Service, please contact us:
Email: [email protected]
Phone: 305.710.6345
